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Online / Automatic Credit Card Payment
CustomerConnect gives you the power to manage your utility account and monitor your water usage. Access billing information instantly - anytime, anywhere! Register your account today to access these features:
- Apply for new services
- Check your balance
- Customize notification preferences
- Go paperless
- Landlord Information
- Make payments
- Request and track service order
- Update personal information
- View transactions
Ways to Pay | Cost Per Payment | Online Account Required |
|---|
| Auto-pay from checking or savings account by filling out the Automatic Draft Payment form (Residential or Business) | Free | No |
| In-Person at the Customer Service department (910 Main Street) with cash, check, or money order | Free | No |
| Auto-pay with credit card (register online at CustomerConnect) | $2.19 | Yes |
| One-time online payment at CustomerConnect using credit card or eCheck | $2.19 | No |
| By phone with a credit card or eCheck by calling (970) 255-2323 | $2.19 | No |
| By mail with check or money order (Mail to P.O. Box 1809 Grand Junction, Colorado 81502) | Postage | No |
| Online at your financial institution | Varies | No |
Drive-up drop box located on 5th Street, in front of the Alpine Bank Building.
Drive-up/Walk-up on the east side of the building at 910 Main Street (Northeast corner of 9th and Main Street).
When using drop boxes you need an envelope, but no postage is required. Make checks payable to the City of Grand Junction. No cash payments in drop boxes, please! On-time payments in drop boxes only.
Payment Arrangements
We are happy to make payment arrangements with the owner of the property. Because the owner is ultimately responsible for any unpaid utility charges, we are unable to make arrangements with a renter unless authorized by the landlord or property management company. Please call 970-244-1579.