City of Grand Junction Internet Privacy Policy

Privacy Policy

Thank you for visiting the official website of the City of Grand Junction, Colorado (City). This Privacy Policy outlines the types of information we gather when you visit our website, how that information is used, as well as some of the steps we take to safeguard it.

Website Purpose

The City’s web pages are posted to make useful and practical information available to City residents, businesses and visitors. The City's websites and the sites to which any of them may be linked are not intended or provided to serve as a forum for free discussion or posting of information.

Information Collection

When you visit our website we do not collect personal information about you unless you choose to provide that information to us. We do collect limited, non-personally identifying information which your browser makes available automatically whenever you visit any website. That information includes the internet address of your computer or network, the date, time, and page you visited on our site, your browser and operating system and the referring page (the last webpage you visited before clicking on a link to our site). We use the aggregated information from all of our visitors to measure server performance, analyze user traffic patterns and improve the content of our site. We sometimes track the keywords that are entered into our search engine to measure interest in specific topics, but we do not track which terms a particular user enters.

Some of our online services require you to register/create an account. If you register/create and account we ask you for some personal information in order to create an account (typically your name, email address and a password) and we will use that information to provide you service. For certain services, such as our online payment, we may request credit card or other payment information which may be stored temporarily in encrypted form on secure servers.

The City uses software programs to monitor network traffic and identify unauthorized attempts to upload or change information or otherwise cause damage. Except for authorized law enforcement investigations and the security purposes mentioned elsewhere in this policy, no other attempts are made to identify individual users or their usage habits.

Collection of Personally Identifiable Information

"Personal information" is information about an individual that is readily identifiable to that specific individual. Personal information includes things like an individual's name, address and telephone number. A domain name or IP address is not considered personal information. The City strives to collect the minimum information necessary to comply with applicable law in order to provide the requested service. The City does not sell or rent users information, including electronic mail addresses, to any outside company or organization. We will only release information when legally required to do so.

The City sometimes contracts with third-parties for internet-related services. Those providers’ privacy policies may differ from the City’s. When you are being redirected to a third-party website from the City’s website we will provide notice. If you proceed to use the third parties services we strongly encourage you to review that provider’s privacy statement.

Use of Cookies

Cookies are text files created by your browser and stored on your system to aid in customizing your browsing experience. City web usage involves the use of "cookies". Cookies allow information to change as you navigate through the website. Two types of cookies may be used, "session-only" and "persistent".
Session cookies enhance or customize your visit to this web site. Session cookies can be created automatically on the device you use to access our site. A session cookie is erased during the operation of your browser or when your browser is closed.

Unlike session cookies, persistent cookies do not automatically get erased during your session or after your browser closes. The City uses persistent cookies only with your permission. The software and hardware you use to access the Web site allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this Web site.

The City cannot control the use of cookies by sites outside its website. If you choose to link to a site through the City website, the City cannot control the use of cookies and the City’s privacy policy will not apply.

Information Security

The City has implemented security measures and systems into the design, implementation and day-to-day operation of its website, underlying servers and networks. The City progressively implements new security measures as they become available. Security measures are used primarily to identify and/or block unauthorized attempts to upload, change information or otherwise cause damage to the City website. While the City strives to maintain security, it is not and cannot be guaranteed.

Electronic Commerce

Commerce transactions are performed under tightly controlled conditions, where there are appropriate technological and other safeguards in place to protect financial and other sensitive data. City e-commerce systems supported by and available on the City's website ensure financial data remains secure and is limited to individuals and institutions involved in the transaction. Wherever possible, financial information is not collected by the City. Rather, designated banks and financial partners route the data, transfer the funds and confirm payment to both you and the City.

Legal Notice

No communication to the City made through the website shall be deemed to constitute legal or official notice for any purpose. The information available on this site is not intended to and does not serve as legal, accounting or tax advice.
The materials and information on this site are provided as a public service to afford convenient access to general guidelines and information on matters of public interest. The materials and information on this site shall not be deemed as or construed as official copies of records for any purpose.
The materials and information on this site were generated, compiled, or assembled at public expense and are freely available for non-commercial, non-profit use, provided the user adheres to all applicable copyright, trademark and other proprietary notices and requirements. The materials and information on this site may not be "mirrored" on another server without the written permission of the City. Attempts to upload information or change information on this website are strictly prohibited unless specifically authorized in writing by the City.

Intellectual Property

The content of City web pages is copyrighted and contains some third party images and/or graphics that are used with permission. Users are notified, therefore, that one should presume the need to obtain permission from the copyright holder before reproducing or otherwise using images and/or graphics from this website. The City does not give permission for copyrighted images, graphics or materials to be downloaded or saved for any reason in violation of the copyright.

Health Information

Agencies requesting or providing personally identifiable health care information thru use of this website are required to certify that its health care data handling and security procedures are compliant with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If such data and security services are provided to such agency by a third-party provider, the agency shall be responsible for such third party's compliance with HIPAA and/or other applicable law.

External Links

Links to other sites from the City’s website are provided by the City as a convenience for users of this site. The City reserves the right to refuse to post any website link and/or delete links at any time
without notice. In the event of problems with; or concerns about the format, accuracy, timeliness or completeness of a linked external website, please contact the owner/sponsor of the linked external website. The City does not control nor is it responsible for any linked external websites, pages or content.

Contact Information

The City is made up of a number of departments. Each department is responsible for the applications it develops including applications that may gather volunteered, personally identifying information. All contact information is provided at the point of entry into an application(s) and/or at the point a service is requested allowing the user to contact that department either through e-mail or by telephone.

Contact information for the webmaster is provided on the website’s home page.