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You must be 21 years of age by the time of your graduation from the POST academy. We do not have have an age limit for our officers and, in fact, we encourage applicants with a variety of life experience!
Our local POST academy, hosted by the Western Colorado Community College, is a 16-week course.
Typically, there are two academy classes per year; one that starts in January, and one in August.
There is a lot you can in preparation that will help you in the application process!
Colorado statute requires that officers wishing to transfer be fully certified in another state and have served at least one year in the last three years to be eligible for Provisional Certification. Qualified applicants may either go through a skills test in the Denver area, or attend a refresher academy. More information about the process of transferring certification to the state of Colorado can be found by visiting the Colorado POST website.
If you apply and are selected as a sponsored cadet with the Grand Junction Police Department, not only will we pay your tuition through our local academy, but we will also pay you an hourly wage while you attend. If you are interested in additional information about our local academy, more information can be found on the Western Colorado Community College website.
The physical ability test is pass or fail, with only one attempt allowed. If you fail the test, you may reapply after six months.
Typically, the entire process takes an average of eight weeks.
If you are hired by the Grand Junction Police Department as a sponsored recruit in the academy, all uniforms, equipment, and books will be provided at no cost to you.
Applicants who come to us directly from the academy will go through a four week "mini-skills" program, to acclimate them to our agency. They will then move on to patrol in a Field Training program, where they will be paired with a training officer. That training program typically lasts 12-16 weeks. Lateral or certified applicants coming to us from another agency will typically go through an abbreviated version of the same training.
Safety is a big issue! If water that gets sucked back into your water system is contaminated by weed killer, fertilizer, or pesticides, it can make you very sick. Chemicals and insecticides in your drinking water can cause several reactions. Reports from across the nation have included:
Backflow preventers are required by the Colorado Department of Public Health and Environment, Primary Drinking Water Regulations, and the City of Grand Junction resolution Number 89-99. Backflow preventers must be installed on your home and business sprinkler systems if they are tied into your domestic water supply. They also need to be installed on fire sprinkler systems, commercial facilities where chemicals are used, boiler systems, and other systems where water could become contaminated.
For more information about backflow prevention email Brian Breault, Cross-Connection Control Coordinator, or call at 970-256-4101.
Be aware of situations where your home water supply does or could come in contact with non-potable liquid. Don’t let a cross connection be made if another, safer, way is possible. If cross connecting cannot be avoided, use the proper plumbing device to prevent any liquid from backflowing into the potable water system. For example, a hose bib (outside faucet) vacuum breaker is a simple, inexpensive plumbing device you attach to the faucet before attaching the hose. Other situations require a special backflow prevention device that will isolate potable water from potential contamination.
To protect the quality of tap water in your home never allow hoses to be submerged in sinks, pools, chemical mixing tanks, etc. Be sure your toilet flush valves have an anti-siphon device. Make sure any plumbing work done at your home is by a licensed plumber. Last, but not least, winterize your backflow device (PDF) correctly to prevent costly water leaks and damage next spring.
To vote in a City election you must be a resident of the municipal district and have resided in this state for at least 22 days prior to the election and be registered to vote.
For the April 2021 election, ballots will be mailed March 15 - 22, 2021. If you don’t receive your ballot, please call the City Clerks office at 970-244-1509.
Ballots are mailed to eligible voters at an address within the Grand Junction city limits. If you didn’t get a ballot it could be because:
If you make a mistake on your ballot, or for some other reason are unable to use the ballot mailed to you, please fill out and file a Replacement Ballot Form.
All ballots must be returned by 7 pm on Election Day. Postmarks do not count as a received date. Ballots received after 7 pm on Election Day will not be counted.
Ballots can be returned via mail (with the proper amount for postage affixed) or to one of the drop boxes listed on the voter instructions.
Even though the City is divided into districts, eligible voters can vote for all candidates on the ballot. The same ballot is sent to all eligible voters.
All eligible voters can vote for candidates in the at-large race as well. Again, the same ballot is sent to all eligible voters.
Per the City’s Charter (Section 20), the names of candidates shall be arranged in alphabetical order of the surnames.
State law provides that all municipal elections shall be nonpartisan. Candidates are not required to provide information about their party affiliation, nor does the City request the party affiliation of any candidate.
The City Election Information page will have contact information for the candidates and committees. Please contact the candidates and/or committees directly if you have specific questions.
The unofficial results of the City election will be posted on the City’s website around 7:15 pm on Election Day. The information will be updated once the ballots are tabulated. A link from the City’s homepage, as well as links from the election page, will be available on Election Day. Results are also provided on Cable Channel 191. In addition, the local media usually provides extensive coverage on their websites.
The City encourages voters to return their ballots early, which will ensure quicker results after 7 pm on Election Day.
The purpose for the signature on the outside of the return envelope is to allow election officials to examine the return envelope and compare the information on the envelope to the voter registration records to determine whether the ballot was submitted by an eligible elector who has not previously voted in the election.
Voters who are not comfortable with mailing the return envelope with the signature on the outside may return their ballots to the ballot box locations listed on the Voter Instruction sheet. It is also permissible to put the return envelope in another larger envelope addressed to the address on the return envelope. The larger envelope can include more than one ballot, as long as each ballot is sealed in the voter’s return envelope and the voter has completed the return envelope with his or her signature. (Be sure to affix adequate postage to the larger envelope if it contains more than one ballot.)
Monday, March 29 is the last day you can register to vote and still receive a mailed ballot. If you miss this deadline, you can still register to vote up to and including election day (April 6); however you will need to appear in person at Mesa County Elections (200 South Spruce Street) to pick up a ballot.
Grand Junction Fire Department serves the community with both ambulance and fire crews. All of the firefighters in Grand Junction are certified Emergency Medical Technicians (EMT- B or I) or EMT-P (Paramedics) and all of the fire engines carry medical equipment to care patients before the ambulance arrives.
We are called to help the public with many different situations including helping people after a fall, investigating smoke or hazards, and helping people after car accidents. We typically do not rescue cats from trees. People should call Mesa County Animal Control at 970-242-4646 for animal related problems.
Our stations are staffed 24 hours a day, 7 days a week. Crews work 24 hour shifts from 8 am to 8 am the next morning. We have three different shifts each working 56 hours per week.
Call our Community Outreach office at 970-549-5858 to schedule tours of the fire stations or safety education at your facility.
Our Ride-Along Program allows citizens to join us in the day-to-day operations of the Department and accompany crews on calls. You can request a ride along online, call 970-549-5800, or email the Fire Department.
Yes, it’s the law. When safe, slow down, pull over to the right, and stop. Always use your turn signal to indicate your intentions, and travel at a safe speed. However, if your car is already stopped, and you don’t have anywhere to pull over stay put until the emergency vehicle goes around you. Never slam on the brakes and stop in the middle of the road when you see emergency vehicles approaching.
Do not tailgate, "draft," or follow an emergency vehicle closely. Not only is this illegal, you run the risk of collision as vehicles pull back out into traffic after the emergency vehicle goes by.
Apparatus responding to calls are frequently canceled, or the first arriving unit finds that the call is not an emergency and tells the units to respond in a non-emergency mode. Emergency lights and sirens are used when responding to life threatening calls.
You must be 18 years of age with a high school diploma or equivalent and hold a valid driver’s license. We do not have an age limit for any of our careers and, in fact, we encourage applicants with a variety of life experience to apply.
Yes. Applicants complete two physical ability tests that are intended to mimic functional movements of the job. Click to view our videos of the Firefighter Physical Ability Test and the EMS Physical Ability Test.
The physical ability test is pass or fail, with only one attempt allowed. If you fail the test, you may reapply in the next application period.
Fire Academies are typically held once or twice per year in the Fall and in the Spring. However, frequency can depend on hiring needs.
There is a lot you can do to help you prepare for the application process! First, check out our Hiring Process page. Go on a ride along with our agency and learn as much as you can from the crews currently doing the job you seek. Visit the City of Grand Junction website to learn about our community. Also, follow us on social media where we’ll post pre-hiring events for potential applicants. Ask questions! Reach out to our Training Division or Human Resources team directly, and we’d be happy to visit with you about the process.
Typically, the entire process takes an average of seven (7) months to complete.
As simple as it sounds, read and follow the directions on the application, include as much detailed information as possible, and triple check it before you submit! Many applicants are disqualified due to an incomplete application, so be sure to complete all sections, include all attachments, and answer every question. Communicate your passion for the job and demonstrate that you’ve done your research on the department when completing your cover letter and application. Finally, honesty is the best policy; be yourself, and be truthful.
Yes, we accept National Registry and Colorado EMT certifications. For information on out of state, expired, or upgrading certifications check here.
The EMS Academy is six weeks, and the Fire Academy, which includes the EMS Academy, is 19 weeks.
As a rapidly growing fire department, a position typically becomes available within 6-12 months for candidates deemed eligible for a future position at GJFD.
Yes! Fire Engineer, Fire Captain, and Firefighter Paramedic are positions that our firefighters may aspire to. Our EMTs and Paramedics may become EMS Officers or Firefighter Paramedics.
No. Ballot questions 2A and 2B allow the City Council to create regulations for marijuana businesses, but those regulations are not in place at this time. Marijuana businesses cannot begin operating unless City Council passes regulations regarding topics including but not limited to business licenses, taxation, inspection, enforcement, and zoning.
All marijuana businesses in the state of Colorado require licenses from both the State and the local jurisdiction. Marijuana businesses need a local license before applying for a license from the State, and Grand Junction is not currently issuing applications for licenses.
This will be determined by the City Council and it not currently known. There are many kinds of marijuana businesses, including stores, products manufacturers, and cultivators.
The official State web portal for marijuana regulations in Colorado can be accessed at https://www.colorado.gov/marijuana
Ballot questions 2A and 2B provide for the taxation of marijuana businesses and allow the City Council to promulgate regulations that would provide for marijuana business licensing. No other elements of the State or local rules for marijuana and marijuana businesses are changed. For example, the following State of Colorado laws remain in effect:
The City Council has been considering aspects of marijuana business regulations since July of 2020, including the decision to refer measures 2A and 2B to the April 2021 ballot. Once the election results certify and approval of both measures 2A and 2B, the City Council is anticipated to consider adopting detailed regulations for marijuana stores in Summer/Fall 2021. Regulations may be adopted over the course of 2021, 2022, and beyond to address various types of marijuana businesses.
Questions such as the type of marijuana businesses that may operate, where they may operate, and how many may operate are not determined by ballot measures 2A and 2B; they would be defined in further regulation as may be adopted by City Council.
License applications are not currently open for any kind of marijuana business to operate in Grand Junction.
No. If and when license applications are opened, only those materials submitted with the application would be considered in the licensing review.
You can email your City Council directly at email@example.com or you can leave them a recorded voice message at 970-244-1504. If your comments are related specifically to marijuana businesses, please use the “Public Comment” box on this website to reach City Council and City staff with your input.
Please see the Health Effects section of the State of Colorado’s Official State Web Portal for marijuana here.
Measures 2A and 2B allow the City Council to adopt regulations that could provide for either medical marijuana business operations or retail (recreational) marijuana businesses, or to provide for both.
No. Measures 2A and 2B affect only marijuana businesses, where products meet the THC threshold of marijuana (0.3% THC). Businesses where cannabis products do not meet that THC threshold are not affected by Measures 2A and 2B.
The City Council has not yet determined what criteria would be used to evaluate license applications.
The City of Grand Junction Neighborhood Block Party trailer can only be used within the city limits. To find out if your neighborhood is in city limits call the Community Development Department at 970-244-1430.
You will need to submit a Street Closure Permit at least three weeks in advance of your party date. Please submit this application in addition to the Block Party Trailer application. We include everything you will need for street closure in the trailer, such as required traffic signs and cones.
Yes, the Trailer may be placed in these areas as long as it is easily accessible to be towed in and out. Submit a Block Party Trailer Permit Application at least 3 weeks in advance of your event date.
Submit a Street Closure Permit Application and a Block Party Trailer Permit Application must be submitted and approved. Submit all items at least 3 weeks in advance of your event date.
The City of Grand Junction Parks and Recreation Department has a separate permitting process for use of areas or shelters within our numerous park. Please contact Parks and Recreation at 970-254-3866 or visit their office at 1240 Gunnison Avenue (in Lincoln Park) to apply for park and/or shelter use. Make sure to note in your application that you will be requesting use of the Block Party Trailer.
Include the approved parks permit and a letter from the event organizer indicating that a parks permit has been approved with a full description of how your event will be isolated from the general public and not impact other areas of the park as an attachment to the Block Party Trailer Permit. Submit at least 3 weeks in advance of your event date.
Here are a few examples of how to enter an address into the online reporting system. If the address is located on a highway, you should list the name of the highway under the St Name field, and leave the St Type blank.
If you need to report an emergency, call 911. If your incident is not an emergency, you can call 970-242-6707 to speak with an officer who will take your report.
The Grand Junction Police Department can only accept reports for incidents that occur within our jurisdiction. If your incident took place outside of the City Limits of Grand Junction, you need to file your report with the corresponding agency. If your incident took place in Grand Junction, but you’re not sure if it happened within City Limits or not, you can check the City Limits map. If you don’t know where the incident occurred, and you wish to file a report, please call non-emergency dispatch at 970-242-6707.
There is no save feature available for online reporting. Please gather all relevant information, including dates, times, locations, and subject information, before you begin this process.
Only incidents that fall under one of the categories listed in the reporting system can be filed online. If you don’t see an appropriate match for what you want to report, please call non-emergency dispatch at 970-242-6707 and an officer will take your report.
Check the pop-up blocking settings in your browser. Be sure it is set to allow pop-ups for this page. If that doesn’t fix the issues, please call non-emergency dispatch at 970-242-6707, and an officer will take your report.
Body-worn cameras can be used to record any police-citizen encounter. This includes inside private homes and other sensitive areas where officers are on official business and legally allowed. Recording is not required during medical situations unless there is a reason to use the camera to collect evidence, statements and interviews.
Officers don’t have to tell people that a body-worn camera is being operated or that the individuals are being recorded. Officers wear the camera in a conspicuous location and manner. People should assume the camera is recording. It’s also okay to ask the officer if the camera is on or to ask the officer to turn on the camera.
Videos are downloaded and stored in a cloud-based storage database provided by the camera’s manufacturer. All recordings must be saved a minimum of 90 days.
The original version of the video cannot be edited by anyone, including system administrators. Redacted copies of the videos to blur people/objects, remove audio, and narrow the video to relevant sections can be created by authorized users. The original version the video will remain unchanged.
Videos can be deleted either though an automated retention system based upon the type of incident recorded or manually by a system administrator. Manual deletions will only be done after a criminal case is adjudicated in a court of law or if a recording was accidentally made in a location restricted by policy, such as a restroom. Manual deletions of accidental recordings will require command staff approval.
The release of recordings to any person shall be made in accordance with current department policy and procedures, and pursuant to requirements of applicable law, including but not limited to the Colorado Open Records Act.
Medications may be disposed at the following locations:
The hazardous waste disposal facility at the Mesa County Landfill will accept prescriptions medications. They do not take controlled substances, however, you can buy an envelope for $5.00 from them that is prepaid and you can send off your controlled substances that way. They are open Thursday – Saturday 0800-1630.
You can also go to http://takemedsseriously.org/safe-disposal/disposal-options/ to find a drop off location and see when drug take back events are going on.
You can also check the DEA website at http://www.deadiversion.usdoj.gov/drug_disposal/takeback/index.html for any updated information.
Firearms can be disposed of at the Mesa County Landfill (3071 US Hwy 50, (970)256-9543) for a minimum fee of $5.00. Citizens can also contact Van Gundy’s (645 4th Ave, (970)242-9500) if they would like to turn the firearm over to them to be scrapped.
To dispose of unwanted ammunition, contact the Mesa County Landfill Hazardous Waste Facility. They are located at 3071 US Hwy 50, and their phone number is (970)256-9543. They will accept ammunition up to 50 calibers, as well at Class C fireworks. Drop off is free to the public. Residents may drop off Thursday through Saturday, from 8:00 to 4:30, excluding County holidays. Businesses are required to make an appointment in advance.
Colorado Fingerprinting at 833-224-2227 or IdentiGO (located in Battlement Mesa) at 844-539-5539 to make an appointment.
Protection orders/restraining orders are handled by the Court. Contact 970-257-3640 for more information.
If you are a victim of Domestic Violence, Colorado Legal Services may assist you in obtaining a protection order. For more information contact 970-243-7940.
If there is any suspect information, such as the name of the caller or business, or the caller’s phone number, contact the Grand Junction Police Department (242-6707). Even if you have no suspect information, you may still contact the Police Department and speak with an officer. However, typically nothing can be done if you have no information and you have not suffered a loss. You can also go to www.IC3.gov, the Internet Crime Complaint Center, and file your report there. You can protect yourself from possible future scams by asking the caller for their name and phone number and asking them to send you additional information in the mail. Never give out information such as your social security number, credit card numbers, or bank account numbers to solicitors. To minimize telephone solicitations, you might want to consider signing up on the National No-Call List. You can sign up on-line at www.donotcall.gov, or by phone at 1-888-382-1222.
Vehicles parked on the street that are not properly registered and appear inoperable may be considered abandoned. Abandoned vehicles can be “red-tagged.” If a tagged vehicle is not moved within 72 hours, it may be towed. Local police departments handle abandoned vehicles in their city limits. State patrol handles abandoned vehicles in unincorporated areas of the county. Abandoned vehicles on private property are the responsibility of the property owner, or you may contact Code Enforcement about possible code violations at 244-1593.
VIN inspections are completed by appointment only on Wednesdays by calling the Records Department at 970-549-5000. We charge $5 for VINS completed at the PD or $10 if we go to your location.
Before we schedule your VIN inspection you must meet the following criteria:
Car Dealerships may also complete VIN inspections for a fee. Contact the individual dealership for days/times and fees.
A certified VIN inspection is required when there is no title or registration on the vehicle. Certified VIN inspections are provided by the Colorado State Patrol and they can be reached at 970-858-2250.
The cameras in Grand Junction are for observing traffic flow only. They do not record.
Police Auctions are handled by Buster Cattles Auction. You can visit their website at http://www.bcauction.net/ or call them at 970-245-4855.
The Mesa County Detention Facility is managed by the Mesa County Sheriff’s Office. Information regarding persons in custody can be found on their website, or by calling 970-244-3930.
The Emergency Notification System allows public safety officials in Mesa County to send emergency alerts to citizens using a variety of methods.
The system allows you to sign up via the web to receive emergency alerts on your cell phone, work phone, text message, e-mail, home phone, etc. from public safety officials in Mesa County.
You can receive alerts about emergencies happening near multiple addresses that you enter into the system, such as your home address, work address and your child’s school.
The system will be used to notify residents about imminent threats to life or property. Public safety officials will send alerts about emergencies such as but not limited to evacuations, wildfires, flood, gas leaks, or critical police activity.
Please be aware that weather alert information is passed through the Everbridge system directly from the NATIONAL WEATHER SERVICE. If you choose to Opt-In for National Weather Alerts, notifications could be sent at all times of the day and night.
You can sign up online here: http://www.gjcity.org/439/Emergency-Alerts. You will be asked your name, address, telephone and email information. If you want to receive alerts for more than one address, you simply need to enter the first address, click the "Save" button at the bottom, and then enter an additional address. Repeat this process for each new address.
You do need a computer to sign up. If you don’t have a computer, public computers are available at the library, or you may call the GJRCC for assistance - 970-549-5404.
You do not need to sign up to receive emergency notifications if you have a traditional landline telephone service through Century Link or Charter (formerly Optimum or Bresnan). The emergency notifications are based on physical addresses and will automatically import the phone number associated to the addresses. **However, in order to receive notifications on other devices such as your cell phone or email, you do need to sign up and register those devices.** Registering these devices is highly recommended so we can still send you the information even when you are not near your traditional landline phone.
There is no cost to sign up. Emergency notification is a free service provided by the Grand Junction Regional Communication Center. GJRCC is funded through monthly surcharges on hard wire phone lines (traditional), wireless, or voice over internet telephone services. When calls are made to your cell phone, standard call and/or text messaging charges from your service provider may apply.
The system is only as good as the information you provide. If your cell phone, work phone or email address changes, you must go to http://www.gjcity.org/439/Emergency-Alerts and update the information.
No, the information you provide will be used for emergency purposes only. The Grand Junction Regional Communications Center will not give or sell your telephone numbers or email addresses to any other vendor or organization.
The Grand Junction Regional Communication Center receives all 911 calls in Mesa County and provides dispatching support for 22 Police, Fire and Emergency Medical Service agencies. For more information click here. http://www.gjcity.org/205/911-Dispatch
If you have attempted to register your address but receive an error message that your address is not found, please check the following;• If you live in an apartment, mobile home or have a unit number, etc., do not enter that number. Emergency notifications will be sent to all units and all apartments in an area that we are alerting.• Do not enter in the +4 digit zip code that you may have for your address.
A sexually violent predator (SVP) is a sex offender who also meets criteria set by the State of Colorado and who has had an assessment done by the state that has determined the person is at a higher risk of re-offending.
State law requires us to notify the community when an SVP moves into the area or changes their home or work address. We have several resources available for making these notifications, including our website, social media outlets, and direct mailings to addresses in the area. We may use one or all of these resources to make notifications, depending on the situation.
There are a number of ways to protect yourself from sexually violent predators (SVP) and from sex offenders in general, including:
The Grand Junction Police Department tracks all registered sex offenders, with even stricter rules for sexually violent predators. SVPs in Grand Junction are required to check in on a quarterly basis at the police department, regardless if they are still under supervised probation or parole. If an SVP is homeless, they are required to check in monthly. We also complete periodic address checks throughout the year.
The goal of providing information about the identity and addresses of registered sex offenders is to give you information that empowers you to make the decisions that will keep you and your family safe. However, when members of the community harass, engage in vigilantism, threaten, or intimidate the offender, it may cause that person to go "underground," which would make it difficult or sometimes impossible to track his or her location. If that happens, we cannot provide you with that important information that allows you to make decisions regarding you and your family.
The Grand Junction Police Department has no legal authority to direct where a sex offender may live. Unless court restrictions exist, they are constitutionally free to live wherever they choose. If you observe any sex offender engaging in any criminal, high risk, or inappropriate behavior, please contact the Grand Junction Police Department by calling 911 or 970-242-6707.
For more information about sexually violent predators and the laws regarding the management of these offenders watch this video. Parental Advisory: Due to the topics being discussed, this video is not intended for children under the age of 15.
Residential trash is picked up one day each week, Monday through Friday. Trash container should be out by 7 am. To find out what your trash day is, please email the Solid Waste Department or call 970-244-1570.
Once you know your trash day, take a look around your neighborhood. Notice where your neighbors place their container(s) on the morning of your trash day. If you still aren’t sure, contact the Solid Waste Department by phone at 970-244-1570.
If your trash container was missed on your normal trash day, and it is not a major holiday, contact the Solid Waste Department at 970-244-1570.
The City uses automated trash trucks with a pick up mechanism that is only able to grab hold of a certain type of container (provided to all City trash customers). If trash is not in your provided container, it will not be picked up without making special arrangements ahead of time with the Solid Waste Department.
Yes! To change the size or quantity of your container(s) simply contact the Solid Waste Department at 970-244-1570.
We offer new customers a one-time free service to pick up empty moving boxes and packing materials. You must contact the Solid Waste Department to make arrangements for this service.
Containers do disappear from time to time and damage can occur. Contact the Solid Waste Department at 970-244-1570 to find or replace your trash container.
Trash is normally picked up Monday through Friday. However, there are 6 major holidays each year that could cause a one-day delay in your service.
The City uses an automated trash system that does not allow our trucks to pick up any type of container besides the ones we provide with our service. If you have extra trash, that won’t fit into your container, contact the Solid Waste Department at 970-244-1570 to make special arrangements.
The City contracts with an outside company to provide recycling services to our customers. Monthly charges for this service will be added to your City utility bill. Please contact Curbside Recycling Indefinitely at 970-242-1036 for more information or to sign up for services.
If you forget to put out your trash or get your container out later than 7 am on your trash day, contact the Solid Waste Department at 970-244-1570 and we will send the driver back to your house. Charges may apply.
In 2004, the Senior Citizen Discount for water was discontinued. Over the last few years the minimum charge for water has remained low, providing the minimum discount to all users, including seniors.
Starting or stopping service is easy! Call 970-244-1579 with your service address, the effective date, your name and a mailing address. When a home is being sold, the title company will usually take care of transferring utility services and paying any final bills. Please call a week prior to the effective date, if possible.
Please see Pay Your Utility Bill.
The City of Grand Junction does not provide gas or electric services. Please contact Xcel Energy at 800-895-4999 or Grand Valley Rural Power at 970-242-0040.
The Ridges Irrigation System is normally on from the first of April through the end of October or until the first freeze occurs. Please check the Ridges Irrigation page for information on outages, official start and stop dates.
Irrigation charges (rates) to cover the cost of operating the Ridges Irrigation system are calculated and pro-rated over a 12-month period. The total cost per year to the customer would be the same whether it was charged out over 7 months or 12 months.
Call a Customer Service Representative at 970-244-1579 and request the water meter be temporarily shut off for repairs. Please do not attempt to turn a water meter off yourself, as the water meter is the City’s property and responsibility. If possible, please schedule repairs during normal business hours (Monday through Friday, 7 am to 3:30 pm). For an after-hours emergency water shut-off, dial 970-242-6707.
While you have your water shut off, it is recommended that an isolation valve be installed on your service line. This allows you to turn the water on and off, yourself, in case of repairs or an emergency.
Not necessarily, but you should call a Customer Service Representative at 970-244-1579 and request a re-read of your water meter. If the reading is correct, then you can test for a water leak by following these step-by-step instructions.
One of the easiest and most effective ways to prevent waterlines from freezing is to turn on your faucets during the cold weather months. By continuously running a small stream of water (the size of a pencil lead) through your faucets - particularly faucets located on exterior walls - you can help prevent costly repairs. Avoiding Frozen Pipes (PDF).
Additional water usage charges may apply, so customers are encouraged to sign up for the Drip Program by calling Utility Billing at 970-244-1579. If your pipes do freeze, you should not attempt to forcefully heat your waterlines - it is best to let lines thaw naturally.