April 14, 2024, marks the beginning of National Public Safety Telecommunicators Week (NPSTW), recognizing the invaluable contributions of emergency dispatch personnel who serve as the lifeline between communities and emergency response teams.
NPSTW initially started in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California. In 1994, President William J. Clinton signed Presidential Proclamation 6667, declaring the second week of April as NPSTW. The week of April 14 through April 20, 2024, is a time to celebrate and thank dispatch personnel who work 24/7 providing critical assistance, calm guidance, and essential information to callers during emergencies.
“The Grand Junction Police Department is proud to celebrate Telecommunicators Week and express its deep appreciation to our 911 dispatchers for their unwavering dedication and professionalism,” said Grand Junction Police Chief, Matt Smith. “Their role in emergency response cannot be overstated. They are the first point of contact during crises, and the critical thinking and calm demeanor they demonstrate often make a life-saving difference.”
The Grand Junction Regional Communication Center (GJRCC) serves over 20 public safety agencies across the Western Slope. In 2023, the GJRCC managed over 290,000 inbound and outbound telephone calls, 245 text messages, and an estimated 151,800 dispatched incidents for area public safety agencies.
The Grand Junction Police Department joins the nation in honoring these dedicated professionals for their commitment to public safety and their pivotal role in emergency response efforts.